Student Services

Student Protection Services | Student Pass Application | Grievance Policies | Refund Policies | Admission Documents | Transfer / Withdrawal Policies | Payments Applicable to Students According to Course Taken | Student Handbook | Downloadable Forms

1.00 Refund Policy

Local and international students must pay their fees due as laid out in the Student Contract and by the date's stipulated in the notification advice.

1.10 Terms and Conditions of Refund
Refund policies are governed by the student Contract agreed and entered into between the Institution and the student.

These policies are stated below :

1.20 Tuition Fee Refund Policy

Tuition fees paid before or after commencement of the programme are refundable subject to the following :-

Table 1.2.1

Percentage (%) of refund for Paid Tuition Fees If Students Written Notice Of Withdrawal is received
100% More than thirty (30) days before the commencement date.
75% Before but not more than thirty (30) days before the commencement date.
25% Not more than five (5) days after the commencement date

0%

*This also applies to students who defer and subsequently withdraw from the programme

More than five (5) days after the commencement date.

Should a student decided to withdrawal from the programme 10 days after the commencement date, the terms and conditions specified under Clause 1 shall apply.

Any request for refund of tuition fees 10 days after commencement date arising form unforeseen circumstances would be subject to management review and the final decision based on the sole discretion of management. All request must supported with documentary evidence. In such cases, refund will be based on the remaining number of uncompleted modules. No refund will be given for modules that have commenced.

Commencement date refers to the date when the programme actually commences as stipulated by the Institution for an individual student.

1.3Non-Tuition Fee Refund Policy

Non-Tuition Fee comprises “Registration Fee”, “Sponsorship Fee” and “ Books / Materials Fee”

1.3.1 Registration Fee

Registration Fee is not REFUNDABLE

1.3.2 Sponsorship Fee

This fee is fully refundable if the Student Pass Application is not approved.

1.3.3 Books/Programme Material Fee

These fees are collected only when Students commence classes and paid for by semester basis. Materials are provided to students upon receipt of payment and these fees are therefore non-refundable.

1.3.4 Additional Fee Refund Policy

All additional fees are paid by the Student, through the institution, to government authorities or other external parties, as the case may be. Therefore, refunds on these fees should be resolved between the relevant parties concerned.

In accordance with the Student Contract, it takes approximately 14 working days for the refund process to be complete.